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Refund Policy

Our Return and Refund Policy was last updated 14 March 2023

Thank you for shopping at

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions


The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.


For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pan Office Systems Pvt Ltd

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to, accessible from

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 2 days without giving any reason for doing so.

The deadline for canceling an Order is 2 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

We will reimburse you no later than 3 working days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

* Online Orders maybe cancelled if Buyer is outside Bangalore or if stock is not available. Full Refund will be initiated on priority in such instances. 

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last  2 days. 
The goods are in the original packaging
The following goods cannot be returned: Scratched or Damaged by Buyer, Goods delivered Outside Bangalore.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us unless otherwise agreed.  You should send the goods to the following address:

Pan Office Systems Pvt Ltd Godown at No 5, 1st A cross Bismilla Nagar Bannerghatta road cross, Bangalore - 560029

We cannot be held responsible for goods damaged in Transport which are sent outside Bangalore. We are responsible only for Deliveries within Bangalore.  Therefore, we recommend insurance when buying Goods from us when you as a Customer are located Outside Bangalore. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-9341221125